An amazing quantity of users report having issues with Mozilla Firefox on Windows 10, considering that this browser is widely considered the stablest out from the bunch. Most users complain regarding obtaining frequent freeze ups with “Not Responding” messages. Even if this issue is never ever limited to Windows 10, lots of users believe that it first began occurring when they installed an important update like anniversary update on Windows 10.
However the main reasons why your Firefox browser might malfunction are diverse, there are several common culprits which are accountable for the freezes and crashes on the browser:
- Malicious or intrusive files made their distance to the set up folder or perhaps in the cache memory.
- Intrusive or untested plug-ins are inducing the instability.
- Too many freeware converters are running at a time within Firefox (pdf to word, jpeg to png, word to pdf, etc).
- Firefox profile folder doesn’t contain the directly to create files (read-only permission).
The great news is that regardless of culprit that’s resulting in the instability, you may resolve the problem when you finish troubleshooting using the methods featured in this post. Below you do have a selection of fixes that users in the similar situation have tried to solve the problem. Please follow each potential fix to be able unless you encounter a way that’s successful in solving the issue to your particular situation.
Method 1: Force Close Restart and Update
Should you rarely experience instability, a brief fix may be to force close Firefox and initiate a restart. When the error is because an inside bug or by the corrupted internal file forcing the customer to update will resolve a lot of those errors. Once Mozilla Firefox becomes unresponsive, you won’t be capable of close it the standard way (using the close icon). However, it is simple to close this program through Task Manager by pressing Ctrl + Shift + Del. Then, visit the processes tab, select Firefox and click on the finish task button.
When you find a way to close the unresponsive application, proceed an restart your operating-system. On the next startup, open Firefox again and click on the Menu icon during the top-right corner. Then, visit help and then click About Firefox. Hold back until the program checks if you possess the new edition. If your latest version is accessible, click Restart and update Firefox and wait for a way to complete.
On the next startup, look out for just about any unresponsive periods. If you’re still getting occasional freezes or crashes, move right down to the following troubleshooting strategies below.
Method 2: Check out the Required Access Rights
A standard reasons why the Firefox browser becomes unresponsive happens when the profile folder doesn’t have write permissions. That is a good common occurence if Firefox utilizes a profile from the file system which was previously mounted with read-only permissions.
Luckily, it is simple to change the settings on the profile folder to configure the correct permissions. Here’s the best way to do that:
- Press Windows key + R to start up a Run box. Then, type %APPDATA%\Mozilla\Firefox\Profiles\thus hitting Enter to open up the folder containing the profile folders of Firefox.
- Increase one folder to achieve the Firefox folder, then right-click for the profiles folder and select Properties.
- During the Properties window of profiles, visit the general tab and be sure that this Read-only box not checked thus hitting the Apply button.
- Should you found out that the Read-only attribute was checked and also you modified it proceed reboot your PC. On the next startup, begin using Firefox again and monitor it for almost any indication of unresponsiveness.
If you’re still encountering periods in which the browser becomes unresponsive, move right down to our next method below.
Method 3: Clearing the Cache and Cookies
One other popular fix which has enabled lots of users to reduce unresponsive periods was clearing the cache. By reducing cached webpage versions and cookies, you successfully eliminate lots of potential culprits that could be resulting in the problem.
Here’s quick tips on the way to resolve unresponsive periods in Firefox by clearing the cache and cookies:
- Open Firefox and visit menu icon (top-right corner), then click options.
- Then, visit the Privacy & Security tab, scroll right down to cached content and then click the clear now button.
- Close Firefox and restart your PC. On the next startup, open Firefox again and discover perhaps the unresponsive periods happen to be resolved.
If you’re still obtaining the occasional Firefox black screen or crash, make room to another method below.
Method 4: Start Firefox in safe Mode and Disable Extensions, Themes or Hardware Acceleration
Firefox extensions and custom themes are also reasons why users get unresponsive periods using their browser. Should you depend on lots of Firefox extensions, uninstalling all of your extensions only to discover that they’re to not blame to your issue is a large time waster.
However, you could eliminate this risk by starting Firefox in safe mode and discover perhaps the unresponsive periods stop. When in safe mode, Firefox will run with the extensions automatically disabled. Moreover, hardware acceleration might be switched off and then any custom theme might be substituted with the default one. This will help see whether the problem is brought on by among the extensions or themes that you’re currently using. Else the issue is located elsewhere.
Here’s quick tips on launching Firefox in safe mode and undertake it if a person on the extensions causes the instability:
- Open Firefox, click the menu icon (top-right corner). Then, click the Help icon (question mark icon) and after that click Restart with Add-ons disabled. Note: You may also start Firefox directly in safe mode by holding the shift key while double-clicking on Firefox.
- On the newly appeared prompt, click on the Restart button, then click begin in safe mode and delay until Firefox restarts in safe mode.
- Use Firefox in Safe way of some time and find out regardless of whether you encounter a similar instability. When the unresponsive periods don’t appear when you surf in safe mode, you could turn your attention towards three culprits extensions, themes, or hardware acceleration.
Note: Should you don’t encounter any unresponsive periods while you’re in safe mode, move right to the way below.
Method 5: Enabling Hardware Acceleration
Some people that have been constantly experiencing periods of unresponsiveness in Firefox have been able to resolve the problem by enabling the usage of hardware acceleration within the performance tab. Supposedly, the periods of unresponsiveness happen because certain systems don’t contain the resources to process the graphical factors that the person requires without needing help from hardware acceleration.
Here’s quick tips on enabling hardware acceleration in the Options menu of Firefox:
- Open Firefox, click on the menu icon (top-right corner) and then click Options.
- Visit the General tab and scroll right down to the performance menu. Then, uncheck Use recommended performance settings and check out the box related to Use hardware acceleration when available.
- Close Firefox and restart your computer. On the next startup, open Firefox again and make watch for almost any periods of unresponsiveness.
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